After a successful initial trial to ensure compliance with performance, quality and network compatibility, King’s College Hospital Foundation Trust decided to rent 400 Dell Latitude Laptops.

King’s College Hospital is one of the biggest and busiest NHS Trusts in the country, servicing a population of over 1 million people, and acting as a referral centre for millions more.



The challenges
King’s College Hospital Foundation Trust, as with most NHS Trusts, have been tasked with delivering a new Electronic Patient Records system (EPR) by December 2023.
This highly ambitious EPR programme is costing the NHS hundreds of millions at a time when budgets are being cut and ICT staff are under pressure to deliver higher levels of service with fewer resources. Against a
backdrop of pressure on ICT and budget cuts it was identified that training needed to be provided to 12,000 of their frontline support staff on the new
EPR system. As with many NHS organisations there were no spare laptops available for training and a quick solution needed to be found - one that didn’t break the bank or put a strain on ICT operations.
As they run critical front-line services for patient care, they required robust devices that would be up to the task of hard usage for intensive training sessions by 12,000 staff with no down time
The process
King’s College Hospital Foundation Trust initially engaged with a pre-market exploratory pilot to test the consistency, capability, and performance of Dell Latitude laptops, before committing to wider usage. This initial phase was instrumental in setting the ground for a potentially transformative partnership.
During this due diligence, teams working together from procurement, operations, and ICT had to establish complete satisfaction with the laptop provision, the speed of delivery, warranty, and sustainability outcomes. It was a comprehensive, deeply collaborative process, characterised by rigorous testing and evaluation - all aimed at ensuring our product's alignment with their vision for sustainable and ethical practices
Quality without compromise
We produce leading brand, carbon neutral remanufactured laptops.
Our BSI Kitemark™ certified process remanufactures laptops ‘to equal or better than new’, with up to 40% cost savings compared to the latest models and an RMA of less than 3%.