How Together for Mental Wellbeing overcame significant IT challenges by adopting remanufactured laptops.
Together for Mental Wellbeing is a UK charity dedicated to empowering individuals to take charge of their mental health journeys, supporting them towards greater independence and enhanced wellbeing
The challenges
Together for Mental Wellbeing identified several critical issues that necessitated a strategic shift in their approach to technology procurement and deployment.
Cost of brand-new laptops: The organisation found the financial burden of purchasing brand new laptops to be prohibitive. This high cost impacted their ability to allocate funds to other essential services.
Lack of extended warranties or hardware support: Newly purchased laptops often came without the necessary extended
warranties or hardware support, posing a risk for long-term sustainability
and reliability. Time consuming repairs were also handled by the IT team,
which they wanted to avoid.
Unsustainable way of purchasing: Recognising the environmental impact of buying new electronic equipment, the organisation sought more sustainable solutions to align with their eco-conscious ethos.
Difficulties sourcing the same model: Inconsistency in sourcing identical laptop models necessitated reliance on multiple suppliers, complicating procurement and inventory management.
Lengthy configuration for the IT team: Considerable time and resources were required from the IT team to configure laptops, delaying deployment to users and reducing operational efficiency.
High delivery costs for sending equipment to users: Distributing equipment across numerous locations resulted in substantial delivery expenses, further straining the organisation’s budget.
The challenges
Together for Mental Wellbeing identified several critical issues that necessitated a strategic shift in their approach to technology procurement and deployment.
Cost of brand-new laptops:
The organisation found the financial burden of purchasing brand new laptops to be prohibitive. This high cost impacted their ability to allocate funds to other essential services.
Lack of extended warranties or hardware support:
Newly purchased laptops often came without the necessary extended warranties or hardware support, posing a risk for long term sustainability and reliability. Time consuming repairs were also handled by the IT team, which they wanted to avoid.
Unsustainable way of purchasing:
Recognising the environmental impact of buying new electronic equipment, the organisation sought more sustainable solutions to align with their eco-conscious ethos.
Difficulties sourcing the same model:
Inconsistency in sourcing identical laptop models necessitated reliance on multiple suppliers, complicating procurement and inventory management.
Lengthy configuration for the IT team:
Considerable time and resources were required from the IT team to configure laptops, delaying deployment to users and reducing operational efficiency.
High delivery costs for sending equipment to users:
Distributing equipment across numerous locations resulted in substantial delivery expenses, further straining the organisation’s budget.
The Process
Together for Mental Wellbeing approached Circular Computing® to address these challenges. Circular Computing shared the project with Together’s reseller, who took charge of the procurement process. This collaboration ensured a seamless supply of laptops, tailored to Together’s specifications, while maintaining environmental and economic sustainability.
Results
By adopting remanufactured laptops, Together for Mental Wellbeing has significantly enhanced both their operational efficiency and the effectiveness of their personnel. Overall, the switch to remanufactured laptops has not only boosted the IT team’s performance but also contributed to a more dynamic and secure working environment.
Social Value Alignment: Many of Together for Mental Wellbeing’s contracts align with the Social Value Quality Mark Accreditation, emphasising environmental impact and carbon footprint reduction. Thanks to Circular Computing’s remanufactured laptops, the IT department is now actively contributing to both environmental sustainability and the organisation’s business success.
Extended Warranty Support: Together for Mental Wellbeing secured 3-year warranties and support for their laptops, offering them the peace of mind. This reduces the burden on the IT team, who previously spent considerable time on repairs, allowing them to focus on more critical tasks.
Reduction in Technical Issues: One standout benefit has been the reduction in technical issues and downtime.
Improved Productivity and Efficiency: Since integrating remanufactured laptops into their operations, the Together for Mental Wellbeing team has experienced a remarkable improvement in productivity and efficiency.
Seamless Multitasking: The high-performance specs and reliable build quality have allowed for seamless multitasking and swift completion of complex tasks.
Portability and Flexibility: Employees have particularly appreciated the enhanced portability, enabling flexible working both in and out of the office.
Results
By adopting remanufactured laptops, Together for Mental Wellbeing has significantly enhanced both their operational efficiency and the effectiveness of their personnel. Overall, the switch to remanufactured laptops has not only boosted the IT team’s performance but also contributed to a more dynamic and secure working environment.
Social Value Alignment:
Many of Together for Mental Wellbeing’s contracts align with the Social Value Quality Mark Accreditation, emphasising environmental impact and carbon footprint reduction. Thanks to Circular Computing’s remanufactured laptops, the IT department is now actively contributing to both environmental sustainability and the organisation’s business success.
Extended Warranty Support:
Together for Mental Wellbeing secured 3-year warranties and support for their laptops, offering them the peace of mind. This reduces the burden on the IT team, who previously spent considerable time on repairs, allowing them to focus on more critical tasks.
Reduction in Technical Issues:
One standout benefit has been the reduction in technical issues and downtime.
Improved Productivity and Efficiency:
Since integrating remanufactured laptops into their operations, the Together for Mental Wellbeing team has experienced a remarkable improvement in productivity and efficiency.
Seamless Multitasking:
The high-performance specs and reliable build quality have allowed for seamless multitasking and swift completion of complex tasks.
Portability and Flexibility:
Employees have particularly appreciated the enhanced portability, enabling flexible working both in and out of the office.
Quality without compromise
We produce leading brand, carbon neutral remanufactured laptops.
Our BSI Kitemark™ certified process remanufactures laptops ‘to equal or better than new’, with up to 40% cost savings compared to the latest models and an RMA of less than 3%.

