OUR UNIQUE REMANUFACTURING PROCESS

What is it and why is it so different?

laptops_hp-dell-lenovo_remanufacturing

Quality without compromise

Through our extensive 5+ hour remanufacturing process and 360-point quality check, we deliver unrivalled quality and consistency you can rely on.

We remanufacture to BS 8887 standards by our fully-qualified technicians within Circular Computing's purpose-built state of the art production facility. ISO9001 accredited processes mean that we can guarantee consistent quality of the same model in large volumes and, with comprehensive cosmetic detailing, every laptop is refinished to exacting quality standards.

Remanufacturing Process

Perfect screens
All screens are free from pressure marks and scratches - no exceptions and no compromise.

Durable keyboards
We do not just reprint keyboards - our unique process of repainting means you do not have to worry about keys fading or paint chipping.

Cosmetic renewal
Each laptop is dismantled into its major parts. Covers, palm rests, bezels and keyboards are all fully repaired and repainted. We repaint in matt, gloss and soft touch finishes to match that of the original laptop.

Attention to detail
Replacing components and details like broken or worn feet underneath the laptop is all part of the remanufacturing process.

Inside and outside
Alongside cosmetic refinishing, every unit is fully tested at component level - any worn or broken components are replaced or upgraded.

British and International quality standards

Our remanufacturing process commits to international ISO9001, ISO14001 and ISO45001 accredited quality standard processes by fully qualified technicians at a state-of-the-art production facility.

Circular Computing™ sit on the steering committee setting the standards of remanufacturing (BS 8887-211) and have a British Standards Kitemark pending for their best-in-class quality standard.

quality-standard-banner

Remanufacturing: the breakdown

Each unit goes through a rigorous 5+ hour process. Just some of the highlights of our 360-point stage accredited remanufacturing process include:

  • May 19, 2021

    Initial inspection

  • May 19, 2021

    Disassembly

  • May 19, 2021

    Component inspection

  • May 19, 2021

    Component remediation

  • May 19, 2021

    Cosmetic remediation

  • May 19, 2021

    Component replacement and upgrades

  • May 19, 2021

    Reassembly and functional testing

  • May 19, 2021

    Thorough final laptop stress testing

  • May 19, 2021

    Finishing visual inspection and quality control checks

  • May 19, 2021

    BS 8887 accredited processes guarantee consistent remanufactured quality in large volumes

  • May 19, 2021

    Initial inspection

  • May 19, 2021

    Disassembly

  • May 19, 2021

    Component inspection

  • May 19, 2021

    Component remediation

  • May 19, 2021

    Cosmetic remediation

  • May 19, 2021

    Component replacement and upgrades

  • May 19, 2021

    Reassembly and functional testing

  • May 19, 2021

    Thorough final laptop stress testing

  • May 19, 2021

    Finishing visual inspection and quality control checks

  • May 19, 2021

    BS 8887 accredited processes guarantee consistent remanufactured quality in large volumes

Our remanufacturing facility

In 2015, we had a vision to create the world’s first purpose-built laptop remanufacturing factory. One that puts employees first and creates an industry leading product.

In February 2017, we opened that factory.

Our decision to use the UAE as our remanufacturing and global distribution centre was based on historical links and the ability to attract intelligent and innovative technicians – which is core to our ability to produce the quality of product we do.

Remanufactured vs refurbished -
what is the difference?

Typical refurbished laptops

Remanufactured process

  • Inconsistent Quality

    Varying grades and condition based on opinion means you will never be able to guarantee a standard of product

  • Consistent Quality

    Every laptop goes through the same 5+ hour remanufacturing process (to BS 8887 standards) to create a single grade of product that is close to new. We commit to this quality whether you take 5 or 5,000 laptops

  • Basic Refurbishment

    The traditional business model of minimum investment for maximum return means you will experience things such as vinyl skins being used to hide bad cosmetics

  • Precision Engineering

    Every laptop is separated into individual parts and repainted with state of the art robots using the exact matching colours and finishes of the original new product

  • Limited Testing

    Varying levels of undocumented testing means you might be buying a laptop that has only been tested to turn on

  • Rigorous Testing

    Every laptop undergoes Aiken testing as well as a minimum 3 hour stress test to run the major components at full load

  • Filtered Screens

    Filtering the best of the stock means getting good screens in volume is difficult

  • Perfect Screens

    Every single screen is dismantled and has at least one part replaced, which guarantees no scratches or pressure marks

  • Higher RMA

    Our customers tell us that they experience much higher RMA with traditional refurbished laptops

  • Low RMA

    We are currently running at less than 3% (based on 12 month rolling average of remanufactured laptops sold with a minimum of 12-month warranty)

Remanufactured vs refurbished -
what is the difference?

Typical refurbished laptops

  • Inconsistent Quality

    Varying grades and condition based on opinion means you will never be able to guarantee a standard of product

  • Basic Refurbishment

    The traditional business model of minimum investment for maximum return means you will experience things such as vinyl skins being used to hide bad cosmetics

  • Limited Testing

    Varying levels of undocumented testing means you might be buying a laptop that has only been tested to turn on

  • Filtered Screens

    Filtering the best of the stock means getting good screens in volume is difficult

  • Higher RMA

    Our customers tell us that they experience much higher RMA with traditional refurbished laptops

Remanufactured process

  • Consistent Quality

    Every laptop goes through the same 5+ hour remanufacturing process (to BS 8887 standards) to create a single grade of product that is close to new. We commit to this quality whether you take 5 or 5,000 laptops

  • Precision Engineering

    Every laptop is separated into individual parts and repainted with state of the art robots using the exact matching colours and finishes of the original new product

  • Rigorous Testing

    Every laptop undergoes Aiken testing as well as a minimum 3 hour stress test to run the major components at full load

  • Perfect Screens

    Every single screen is dismantled and has at least one part replaced, which guarantees no scratches or pressure marks

  • Low RMA

    We are currently running at less than 3% (based on 12 month rolling average of remanufactured laptops sold with a minimum of 12-month warranty)

Sustainability benefits

The remanufacturing process directly avoids the depletion of many of the Earth's limited resources that are part of the original manufacture of every new laptop, such as water, precious metals and minerals and the emissions of CO2 greenhouse gases. The process also means e-waste is not increased from the unnecessary disposal of a working laptop.

Through the unique Circular Computing™ remanufacturing process, we re-use 99% of the original materials to remanufacture a laptop and the last 1% goes into recycling, where it is transformed into pallets. Nothing is thrown away and have a collection of more than 180,000 spare parts.

Our process and sustainability efforts are carried through to the end user, who can also declare the carbon-saving efforts in the Scope 3 Emissions report - meaning sustainable IT is a huge step forward for people and planet.

For more information on our sustainability initiatives, including worldwide reforestation projects and carbon-reduction programmes, please view our Sustainable IT page.

HP, Dell and Lenovo remanufactured laptops

Sustainable IT for your business

Have a look at the different carbon-neutral remanufactured HP, Dell and Lenovo laptop models we offer and see which option would suit your organisation's sustainable IT needs.

HP, Dell and Lenovo remanufactured laptops